Subject: Ticket Assigned - Conversation with Reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 06:45:05 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reem Reem                    Hello           10:29 AM, 18th Feb                     Reem                    https://www.centrepointstores.com/kw/en/Baby-and-Moms/Health-and-Safety/Babyproofing-Accessories/BABYSHOP-Summer-Infant-Pressure-Mount-Safety-Gate/p/163008252           10:29 AM, 18th Feb                   hamza                   Good morning Reem, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:29 AM, 18th Feb                     Reem                    The dimensions you have on the website is wrong.   Weight & Dimensions Dimensions (cm) (LxWxH) 22.x30x13           10:31 AM, 18th Feb                     Reem                    Can I have the correct dimensions please. It’s impossible that the length of that whole safety gate is 22cm           10:31 AM, 18th Feb                   hamza                   Please allow me a moment to check this for you.           10:32 AM, 18th Feb                     Reem                    Thank you           10:32 AM, 18th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:39 AM, 18th Feb                   hamza                   Could you please share your email address with us           10:39 AM, 18th Feb                     Reem                    [email-masked]           10:39 AM, 18th Feb                   hamza                   Thank you for sharing your email           10:40 AM, 18th Feb                   hamza                   Please be assured as we have now escalated this issue to our product team to check on this and will get back to you with the correct dimensions via your email address           10:40 AM, 18th Feb                   hamza                   Is there anything else I can assist you with?           10:42 AM, 18th Feb                     Reem                    Thanks so much           10:43 AM, 18th Feb                     Reem                    That’s all           10:43 AM, 18th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:44 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5725457