Subject: New Reply Received - Re: Your products are on the way
From: Mothercare-BAH <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 02:50:09 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">I haven't received it yet. </div>
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<div>On Fri, 17 Feb 2023, 5:20 am Mothercare-BAH, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5712343</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Hamza Nomani : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mariam,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br> we would like to inform you return request already created and item will be collected with in 3-5 working days. <br>Tracking number: RP0214230007639<br>Tracking link:<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;utm_source=</a><br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team..</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5712343