Subject: New Reply Received - VERY VERY BAD SERVICE
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 07:54:03 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  VERY VERY BAD SERVICE  Ticket comment <div class="ydpe87f87adyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Dear Mr Akshay,</div>
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<div dir="ltr">Just had a word with customer support and they said that someone will contact me and asked if did anyone contact me ,</div>
<div dir="ltr">Is this a Joke that`s happening , </div>
<div dir="ltr">I need to know what action you have taken , If i dont get the package before 5 PM today for sure will reject this shipment and i want my full refund back.</div>
<div dir="ltr">And for sure will take it up with Land Mark Group for such a Good Service provided.</div>
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<div dir="ltr">Thank</div>
<div dir="ltr">Errol Schmidt</div>
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<div>On Thursday, February 16, 2023 at 11:02:51 AM GMT+4, errol schmidt &lt;[email-masked]&gt; wrote:
                
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        <div dir="ltr">Dear Team</div>
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<div dir="ltr">Just check the online , its still showing the below status , I am Still thinking if i will get the package today.</div>
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<img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjIxNDY1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7Ir-Kx7PX9ce3komhQKJSV36HZG4XRTDB03at54S34o" data-id="2044012214653" style="max-width:800px;width:100%" class="yiv0134196446yahoo-inline-image" data-id="&lt;[email-masked]&gt;"><br><span></span><br>
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<div dir="ltr">Errol </div>
        
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                    On Thursday, February 16, 2023 at 07:14:55 AM GMT+4, Splash &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Errol,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team ​to deliver your order to you ASAP.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.</div>
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<div dir="ltr" style="margin-top:0px">Thank You,<div id="yiv0134196446yqtfd56604" class="yiv0134196446yqt4875922042">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Splash </span>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716860