Subject: New Reply Received - RE: عذرًا، اضطررنا لإلغاء جزء من طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Feb 2023 02:53:34 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  RE: عذرًا، اضطررنا لإلغاء جزء من طلبك  Ticket comment <div dir="auto">Then why it is still available in the site??</div>
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<div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 16/02/2023  04:37  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#5716992] - RE: عذرًا، اضطررنا لإلغاء جزء من طلبك </div>
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<div dir="ltr">Hi Amany,</div>
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<div dir="ltr">Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that the item was not in a good condition to be sold and it was the last of it's stock hence we took it out of your order and refunded you for it. You are still going to receive the remaining items. <br><br>We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.<br><br>Our delivery partner will call you before delivering these items.<br><br>Hope this helps and have a great evening! Stay Safe!<br>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012200205'>Screenshot_20230216_040123_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716992