Subject: New Activity [#5697956] Not the same item
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 10:33:10 +0000

Hi Hamza Nomani,

Mohamed Almustafa has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697956#5697956 

Not the same item 

Requester 

Sahlan Mohamed  [email-masked]

    Agent Response 

Hi Sahlan,      Thank you for contacting us.     We are really sorry to hear that you received a different product than the one you originally ordered from our website. We will definitely help you with this.     We would like to inform you that we have created a return request for the order and we sent a form for you in your registered email. Kindly fill in the address details and it will be assigned to the courier team to collect the item from you.     Please be assured that this issue is forwarded to our relevant team and they will make sure you receive your products in good condition for future purchases.     Once again, please accept our sincere apologies for this.     We hope to be able to meet your expectations.  ​   Thank You, Max Support Team.

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697956/subscriptions/unsubscribe

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