Subject: Ticket Assigned - Conversation with Azza Kambal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 07:17:08 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Azza Kambal Azza Kambal                    Hello           11:03 AM, 15th Feb                     Azza Kambal                    Hello           11:03 AM, 15th Feb                     Azza Kambal                    Anyone there           11:04 AM, 15th Feb                     Azza Kambal                             11:04 AM, 15th Feb                     Azza Kambal                             11:04 AM, 15th Feb                   hamza                   Good morning Azza, Thank you for contacting us. My name is Hamza,How may I help you?           11:04 AM, 15th Feb                     Azza Kambal                    What does this mean?           11:04 AM, 15th Feb                     Azza Kambal                    I returned the items the next day after they were delivered           11:04 AM, 15th Feb                     Azza Kambal                    On February 5           11:05 AM, 15th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:05 AM, 15th Feb                     Azza Kambal                    What’s going on? I don’t request for it to be cancelled, I already have these items to your delivery partner           11:05 AM, 15th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           11:07 AM, 15th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           11:07 AM, 15th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to check on this and refund the amount to you ASAP           11:08 AM, 15th Feb                     Azza Kambal                    No problem           11:08 AM, 15th Feb                     Azza Kambal                    Okay           11:08 AM, 15th Feb                     Azza Kambal                    So where should i follow up?           11:08 AM, 15th Feb                     Azza Kambal                    How long will it take?           11:08 AM, 15th Feb                   hamza                   We will get back to you via your email address soon enough, We appreciate your patience.           11:09 AM, 15th Feb                   hamza                   Is there anything else I can assist you with?           11:11 AM, 15th Feb                     Azza Kambal                    ??‍♀️           11:12 AM, 15th Feb                     Azza Kambal                    No thanks           11:12 AM, 15th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           11:16 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5713625