Subject: Ticket Assigned - Conversation with Rashid Waris
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 06:36:59 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rashid Waris Rashid Waris                    Hello           10:01 AM, 15th Feb                     Rashid Waris                    Still I didn’t received my order           10:02 AM, 15th Feb                     Rashid Waris                    It’s showing in the system that the order is rejected but I didn’t reject that           10:03 AM, 15th Feb                   hamza                   Good morning Rashid, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:05 AM, 15th Feb                   hamza                   Could you please share your order number so that I can assist you further?           10:05 AM, 15th Feb                     Rashid Waris                    9414404708           10:06 AM, 15th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:11 AM, 15th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:13 AM, 15th Feb                   hamza                   Could you please confirm is this your phone number +971581743690?           10:13 AM, 15th Feb                     Rashid Waris                    Yes           10:14 AM, 15th Feb                   hamza                   Thank you for the confirmation           10:15 AM, 15th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:15 AM, 15th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:15 AM, 15th Feb                   hamza                   Is there anything else I can assist you with?           10:17 AM, 15th Feb                     Rashid Waris                    Can you please send me the delivery Guy number           10:19 AM, 15th Feb                   hamza                   We are truly sorry to inform you that the courier's number is not available now with us, but our concerned team will check with him and sort this out soon enough           10:22 AM, 15th Feb                   hamza                   We appreciate your patience.           10:22 AM, 15th Feb                   hamza                   Is there anything else I can assist you with?           10:24 AM, 15th Feb                     Rashid Waris                    I need that till tonight and it’s important           10:24 AM, 15th Feb                     Rashid Waris                    And the system is showing that it’s canceled           10:25 AM, 15th Feb                     Rashid Waris                    That’s why I’m worried           10:25 AM, 15th Feb                   hamza                   We will do our best to deliver your order ASAP           10:31 AM, 15th Feb                   hamza                   We request you to please allow us some time so we can work on this and do the needful.           10:31 AM, 15th Feb                   hamza                   Is there anything else I can assist you with?           10:34 AM, 15th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           10:36 AM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5713452