Subject: Ticket Assigned - Conversation with Faisal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 06:06:35 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faisal Faisal                    Hi           09:47 AM, 14th Feb                     Faisal                    Please update status of my order 9414328930           09:48 AM, 14th Feb                   hamza                   Good morning Faisal, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           09:48 AM, 14th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:48 AM, 14th Feb                     Faisal                    Ok           09:49 AM, 14th Feb                     Faisal                    Waiting           09:49 AM, 14th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           09:49 AM, 14th Feb                   hamza                   Cou
 ld you please confirm is this your phone number +971529603891?           09:49 AM, 14th Feb                     Faisal                    Yes           09:49 AM, 14th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           09:51 AM, 14th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           09:51 AM, 14th Feb                     Faisal                    I need it to be delivered today           09:53 AM, 14th Feb                     Faisal                    Why so much delays           09:53 AM, 14th Feb                   hamza                   We will do our best to deliver your order soon enough           09:56 AM, 14th Feb                   hamza                   We request you to please allow us some time so we can work on this and do the needful.           09:56 AM, 14th Feb                   hamza              
      Is there anything else I can assist you with?           09:57 AM, 14th Feb                     Faisal                    No           09:58 AM, 14th Feb                     Faisal                    I need update           09:58 AM, 14th Feb                     Faisal                    Soon           09:58 AM, 14th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:59 AM, 14th Feb                     Faisal                    You didn't update           09:59 AM, 14th Feb                   hamza                   We will update you via your email address           10:02 AM, 14th Feb                   hamza                   Is there anything else I can assist you with?           10:04 AM, 14th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:06 AM, 14th Feb                
                           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5708499