Subject: Ticket Assigned - Conversation with Samina Hisham
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Feb 2023 06:03:47 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samina Hisham Samina Hisham                    Hi           09:50 AM, 14th Feb                     Samina Hisham                    I had sent a request for return which i had bought online.           09:51 AM, 14th Feb                     Samina Hisham                    I got a msg saying they will come in 2 to 5 days           09:51 AM, 14th Feb                     Samina Hisham                    Its 7 days n no one has come yet           09:51 AM, 14th Feb                   hamza                   Good morning Samina, Thank you for contacting us. My name is Hamza, I will be happy to help you.           09:52 AM, 14th Feb                   hamza                   Could you please share your order number so that I can assist you further?           09:52 AM, 14th Feb                     Samina Hisham                    We received your return request for order 9412984906 Printed 12-Piece Cup and Sauce... +1item(s). Our delivery partner will pick up your return in 2-5 days.           09:53 AM, 14th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:57 AM, 14th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           09:57 AM, 14th Feb                   hamza                   Could you please confirm is this your phone number +971504579273?           09:58 AM, 14th Feb                     Samina Hisham                    Yes ! This is my no           09:58 AM, 14th Feb                   hamza                   Thank you for the confirmation           09:59 AM, 14th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           09:59 AM, 14th Feb                   hamza                   Is there anything else I can assist you with?           10:02 AM, 14th Feb                     Samina Hisham                    Thank you           10:02 AM, 14th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:03 AM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5708489