Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 17:22:33 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Dear Sir, </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
I still have not received the order. This is my location ( mobile: 0526362973):<span></span>
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University City <a rel="noreferrer" href="https://maps.app.goo.gl/gxizC5f5SbM568Gx5">
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<span style="font-family: Calibri; font-size: 11pt; font-weight: bold; color: rgb(0, 195, 137)">Hasan Yaser Hasan Al Niss</span><span style="font-family: Calibri; font-size: 10pt"><b></b></span><span style="font-family: Calibri; font-size: 13.3333px; font-weight: bolder"></span><br style="font-size: 10pt"><b style="font-family: Calibri; font-size: 10pt">Associate professor</b><font><span style="font-size: 13.3333px"><b></b></span></font><br style="font-size: 10pt"><span style="font-family: Calibri; font-size: 10pt">College of Pharmacy</span><br style="font-size: 10pt"><span style="font-family: Calibri; font-size: 10pt">Medicinal Chemistry</span><br style="font-size: 10pt"><span style="font-family: Calibri; font-size: 10pt"></span><b style="font-family: Calibri; font-size: 10pt; color: rgb(0, 195, 137)">T:</b><span style="font-family: Calibri; font-size: 10pt"> +97165057427 </span><b style="font-family: Calibri; font-size: 10pt; color: rgb(0, 195, 137)">|</b><span style="font-family: Calibri; font-size: 10pt"> </span><b style="font-family: Calibri; font-size: 10pt"><span style="color: rgb(33, 182, 133); font-size: 10pt"><span style="color: rgb(0, 195, 137)">E:</span></span><span style="color: rgb(0, 195, 137)"> </span></b><a href="mailto:[email-masked]" style="font-family: Calibri; font-size: 10pt" rel="noreferrer"><span style="color: rgb(0, 0, 0); font-size: 10pt">[email-masked]</span></a><span style="font-family: Calibri; font-size: 10pt; color: rgb(0, 0, 0)"> </span><br style="font-size: 10pt"><span style="font-family: Calibri; font-size: 10pt"><a class="socialLink" href="https://www.linkedin.com/school/university-of-sharjah/" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTkzNjU2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F_74dEgNPaaC_Y2ra399fI2fya0kdcFtunrDvSNzLg8" data-id="2044011936563" class="socialLink"></a> <a class="socialLink" href="https://twitter.com/usharjah" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTkzNjU2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._d_JAKUvXw3Wqno5jLg2-tmtlmO6d-7D1sMZUKbys-c" data-id="2044011936564" class="socialLink"></a> <a class="socialLink" href="https://www.facebook.com/usharjah" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTkzNjU2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EkOwIE4nxspNFTbMLMytBjBL3wjwDMtOkNyAqFx9Y6I" data-id="2044011936565" class="socialLink"></a> <a class="socialLink" href="https://www.instagram.com/usharjah/" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTkzNjU2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GGAf6etZwC11CExLM35dyznGN_Eu9d0b0o78IUqvRig" data-id="2044011936566" class="socialLink"></a> <a class="socialLink" href="https://www.youtube.com/usharjah" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTkzNjU2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ELRKBujQvmanMKLfmqStWKf9D3cPSj34RawnvaKd8Ng" data-id="2044011936567" class="socialLink"></a>  <b style="color: rgb(0, 195, 137)">|</b> www.sharjah.ac.ae </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Hasan Yaser Hasan Al Niss &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 13, 2023 9:02:10 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [EXTERNAL] : Re: [#5702161] - Delivery
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Good morning, <span></span>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">I want to confirm that your carrier partner did call me at all. I also checked my phone and I did not find any missed call. I therefore contacted you to let you know that claim of
 your carrier that I did respond is not correct. My phone number is correct. </div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Thank you </div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 13, 2023 7:39:54 AM<br>
<b>To:</b> Hasan Yaser Hasan Al Niss &lt;[email-masked]&gt;<br>
<b>Subject:</b> [EXTERNAL] : Re: [#5702161] - Delivery</font>
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<div dir="ltr">Hi Hasan,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 <br>
We sincerely apologize for any inconvenience caused to you.<br>
<br>
We would like to inform you that our courier partner tried to contact you on +971526362973 but didn't receive any response from your end.<br>
<br>
Could you please confirm is this your phone number +971526362973?</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div dir="ltr" style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">
Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Max </span>Support
 Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5702161