Subject: New Activity [#5697956] Not the same item
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 14:09:31 +0000

Hi Hamza Nomani,

The Customer has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5697956#5697956 

Not the same item 

Requester 

Sahlan Mohamed  [email-masked]

    Customer Response 

On Mon, 13 Feb 2023 at 10:21 AM Max <[email-masked]> wrote:  
  
	 Dear Customer, 
 This email concerns your Customer Service case # 5697956 
 I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query. 
 We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed. 
 Looking forward to your response. 
 -—— 
 Hamza Nomani :  
  
 Hi Sahlan,  Thank you for reaching out to us and giving us the opportunity to serve you.  We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.  We are looking forward to hear from you soon. Thank you for your help!  
 
 Thank You, Max Support Team. 

   

  --   Sent from Gmail Mobile

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