Subject: Ticket Assigned - Conversation with Sadik
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 07:15:33 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sadik Sadik                    hi           10:30 AM, 09th Feb                     Sadik                    help           10:30 AM, 09th Feb                   hamza                   Hi Sadik, Good morning, Thank you for contacting MAX. My name is Hamza, I will be happy to help you.           10:31 AM, 09th Feb                     Sadik                    hi           10:32 AM, 09th Feb                     Sadik                    please check my order, I could not return this why?           10:33 AM, 09th Feb                   hamza                   As we have checked, the return request has been already created           10:35 AM, 09th Feb                     Sadik                    its been almost a month now           10:35 AM, 09th Feb                     Sadik                    can i return it to your store?           10:35 AM, 09th Feb             
       hamza                   We are truly sorry to inform you that you will not be able to return to the store at the moment, but we will do our best to collect the items soon enough           10:40 AM, 09th Feb                   hamza                   We appreciate your patience.           10:40 AM, 09th Feb                     Sadik                    please, i cannot wait so far           10:41 AM, 09th Feb                     Sadik                    i need to pay my next installment soon           10:41 AM, 09th Feb                     Sadik                    why such irresponsible deal from you?           10:41 AM, 09th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:45 AM, 09th Feb                   hamza                   We request you to please allow us some time so we can work on this and do the needful.           10:45 AM, 09th Feb                     Sadik                    the same you are saying all t
 hese days           10:46 AM, 09th Feb                     Sadik                    even I have sent mail           10:46 AM, 09th Feb                     Sadik                    same response           10:46 AM, 09th Feb                     Sadik                    but no solution           10:46 AM, 09th Feb                   hamza                   We will do our best to sort this out soon enough, We appreciate your patience.           10:52 AM, 09th Feb                     Sadik                    tell me how long I should wait?           10:52 AM, 09th Feb                   hamza                   We will get back to you via your email address ASAP           10:57 AM, 09th Feb                   hamza                   We request you to please allow us some time so we can work on this and do the needful.           10:57 AM, 09th Feb                     Sadik                    no use pf waiting bro           10:57 AM, 09th Feb                     Sadik                    tell m
 e where i should handover this           10:57 AM, 09th Feb                     Sadik                    i will go to your headoffice if you need           10:57 AM, 09th Feb                     Sadik                    ?           10:58 AM, 09th Feb                   hamza                   Again, please accept our sincere apologies for this unexpected delay.   We appreciate your patience.           11:04 AM, 09th Feb                     Sadik                    don't copy paste this brother           11:05 AM, 09th Feb                     Sadik                    i am hearing this for 1 month now           11:05 AM, 09th Feb                     Sadik                    no results           11:05 AM, 09th Feb                   hamza                   We apologies for the inconvenience caused and we feel very sorry that on this instance we could not meet your expectations.           11:10 AM, 09th Feb                   hamza                   We will raise a complaint and put it as 
 high priority to take the necessary action and sort it out           11:11 AM, 09th Feb                     Sadik                    hmm           11:11 AM, 09th Feb                   hamza                   Is there anything else I can assist you with?           11:12 AM, 09th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           11:15 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686966