Subject: Ticket Assigned - Conversation with Tami
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 07:07:57 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tami Tami                    Hello           10:43 AM, 09th Feb                     Tami                    Your order number 9411260455 is out for delivery. Track at https://shkrn.app.link/HRgWLtymLwb. Please share OTP 6725 for validation at the time of delivery.           10:43 AM, 09th Feb                     Tami                    I received a wrong color           10:44 AM, 09th Feb                   hamza                   Hi Fatma, Good morning, Thank you for contacting Babyshop. My name is Hamza, I will be happy to help you.           10:48 AM, 09th Feb                     Tami                    Hi hamza           10:48 AM, 09th Feb                   hamza                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.           10:48 AM, 09th Feb                     Tami                             10:49 AM, 09th Feb                   hamza                   Could you please confirm to us what is the exact issue with the product?           10:53 AM, 09th Feb                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:55 AM, 09th Feb                     Tami                    Wrong color           10:56 AM, 09th Feb                     Tami                    I ordered beige color           10:56 AM, 09th Feb                     Tami                    This one gray           10:56 AM, 09th Feb                     Tami                    Yes I’m here           10:57 AM, 09th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           11:01 AM, 09th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to check on this and get back to you ASAP           11:01 AM, 09th Feb                     Tami                    Thanks a lot hamza           11:02 AM, 09th Feb                   hamza                   Is there anything else I can assist you with?           11:05 AM, 09th Feb                     Tami                    No thanks           11:05 AM, 09th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           11:07 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686928