Subject: Ticket Assigned - Conversation with ❄️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 06:23:15 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❄️ ❄️                    Hi Good morning. I just want to follow up the collection of the items i requested for return           10:09 AM, 09th Feb                   hamza                   Hi Dear, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:12 AM, 09th Feb                   hamza                   Could you please share your order number so that I can assist you further?           10:12 AM, 09th Feb                     ❄️                    Hi Hamza, I hope you have a wonderful start of the day.           10:13 AM, 09th Feb                     ❄️                    sure, here is the order number           10:13 AM, 09th Feb                     ❄️                    9412645273           10:13 AM, 09th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:14 AM, 09th Feb                     ❄️                    sure please go ahead           10:15 AM, 09th Feb                     ❄️                    there was an attempt last saturday I believe, but the pick up location is an office address hence there was not work on that day. However, I specifically requested to collect it on monday. Its already thursday thats why I am following up           10:16 AM, 09th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:18 AM, 09th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           10:18 AM, 09th Feb                     ❄️                    So I will have to wait for now           10:19 AM, 09th Feb                     ❄️                    thanks you hamza and enjoy the rest of your day...           10:19 AM, 09th Feb                   hamza                   We will contact you soon enough, We appreciate your patience.           10:20 AM, 09th Feb                   hamza                   Is there anything else I can assist you with?           10:20 AM, 09th Feb                     ❄️                    that would be all for now           10:21 AM, 09th Feb                     ❄️                    many thanks           10:21 AM, 09th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           10:22 AM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5686746