Subject: Ticket Assigned - Conversation with Sultan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 07:07:43 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sultan Sultan                    Hi           10:54 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:54 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:54 AM, 07th Feb                     Sultan                    1           10:54 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello Sultan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:54 AM, 07th Feb                     Sultan                    1           10:54 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:55 AM, 07th Feb                     Sultan                    9413513696           10:55 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020623001876    You can also easily track your order from My Account > Order History.             10:55 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:55 AM, 07th Feb                     Sultan                    2           10:55 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:55 AM, 07th Feb                     Sultan                    1           10:57 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:57 AM, 07th Feb                     Sultan                    [email-masked]           10:58 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:58 AM, 07th Feb                   hamza                   Hi Sultan, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           10:58 AM, 07th Feb                     Sultan                    Hi           10:58 AM, 07th Feb                     Sultan                    How are you           10:58 AM, 07th Feb                     Sultan                    9413513696           10:58 AM, 07th Feb                     Sultan                    This is my order id           10:59 AM, 07th Feb                     Sultan                    I want to know if the order will be delivered by today           10:59 AM, 07th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:59 AM, 07th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           11:01 AM, 07th Feb                   hamza                   Could you please confirm is this your phone number +971508833911?           11:01 AM, 07th Feb                     Sultan                    0508833911           11:02 AM, 07th Feb                   hamza                   Thank you for your confirmation           11:03 AM, 07th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           11:03 AM, 07th Feb                     Sultan                    Ok thank you           11:03 AM, 07th Feb                   hamza                   Is there anything else I can assist you with?           11:03 AM, 07th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:07 AM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5677870