Subject: Ticket Assigned - Conversation with Muhasina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 06:38:00 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhasina Muhasina                    But           10:18 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:18 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello Muhasina , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:18 AM, 07th Feb                     Muhasina                    Order problems           10:18 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hi Muhasina , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:18 AM, 07th Feb                     Muhasina                    5           10:19 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:19 AM, 07th Feb                     Muhasina                    Ok           10:21 AM, 07th Feb                   hamza                   Hi Muhasina, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           10:22 AM, 07th Feb                     Muhasina                    Hi           10:22 AM, 07th Feb                     Muhasina                    Yesterday I placed 1 order           10:22 AM, 07th Feb                     Muhasina                    But not completed successfully           10:22 AM, 07th Feb                     Muhasina                    Error came           10:23 AM, 07th Feb                     Muhasina                    order number was 9413633165.           10:23 AM, 07th Feb                     Muhasina                    Paid with voucher           10:23 AM, 07th Feb                     Muhasina                    Voucher is already redeemed           10:23 AM, 07th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:24 AM, 07th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:25 AM, 07th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:25 AM, 07th Feb                     Muhasina                    Ok           10:26 AM, 07th Feb                   hamza                   Is there anything else I can assist you with?           10:28 AM, 07th Feb                     Muhasina                    You will inform once it is resolved           10:30 AM, 07th Feb                   hamza                   Yes, we will get back to you via your email address ASAP           10:31 AM, 07th Feb                     Muhasina                    Ok           10:32 AM, 07th Feb                   hamza                   Is there anything else I can assist you with?           10:35 AM, 07th Feb                     Muhasina                    No           10:35 AM, 07th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:37 AM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5677732