Subject: Ticket Assigned - Conversation with Sh3r33n ???
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 06:31:19 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sh3r33n ??? Sh3r33n ???                    1           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello Sh3r33n ??? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:17 AM, 07th Feb                     Sh3r33n ???                    1           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:17 AM, 07th Feb                     Sh3r33n ???                    3           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            10:17 AM, 07th Feb                     Sh3r33n ???                    2           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello Sh3r33n ??? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:17 AM, 07th Feb                     Sh3r33n ???                    1           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:17 AM, 07th Feb                     Sh3r33n ???                    9412936116           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020223000722    You can also easily track your order from My Account > Order History.             10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:17 AM, 07th Feb                     Sh3r33n ???                    3           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hi Sh3r33n ??? , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:17 AM, 07th Feb                     Sh3r33n ???                    5           10:17 AM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:17 AM, 07th Feb                     Sh3r33n ???                             10:17 AM, 07th Feb                     Sh3r33n ???                    i just want to inform that the courier remarks is not true Feb-06-2023 07:15 AM Undelivered Remark : Customer no response           10:18 AM, 07th Feb                     Sh3r33n ???                    They didn't even call me yesterday           10:18 AM, 07th Feb                     Sh3r33n ???                    so how come they will remarks like that?           10:18 AM, 07th Feb                   hamza                   Dear customer, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           10:20 AM, 07th Feb                     Sh3r33n ???                             10:21 AM, 07th Feb                     Sh3r33n ???                    i just want to inform that the courier remarks is not true Feb-06-2023 07:15 AM Undelivered Remark : Customer no response           10:21 AM, 07th Feb                     Sh3r33n ???                    They didn't even call me yesterday           10:21 AM, 07th Feb                     Sh3r33n ???                    o how come they will remarks like that?           10:22 AM, 07th Feb                     Sh3r33n ???                    i just want to know if still they will deliver it or not?           10:22 AM, 07th Feb                   hamza                   We sincerely apologize for any inconvenience caused,           10:23 AM, 07th Feb                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:23 AM, 07th Feb                   hamza                   Could you please confirm is this your phone number +971501864187?           10:24 AM, 07th Feb                     Sh3r33n ???                    yes           10:24 AM, 07th Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           10:26 AM, 07th Feb                   hamza                   Is there anything else I can assist you with?           10:29 AM, 07th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:30 AM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5677708