Subject: New Reply Received - late delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 05:57:46 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  late delivery  Ticket comment <div dir="auto">Not useful at all</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 7 Feb 2023, 8:22 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5658447</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5658447<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Hamza Nomani : </div>
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<div dir="ltr">Hi Neda, </div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<br>We sincerely apologize for any inconvenience caused to you.</div>
<div dir="ltr">​</div>
<div dir="ltr"> We would like to inform you that our courier partner tried to deliver the order but the shipment rejected from your side. </div>
<div dir="ltr">​</div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
<div dir="ltr">​</div>
<div dir="ltr">We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
<div dir="ltr">​<br>
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<div dir="ltr"> Thank You,<br>Max Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5658447