Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 07:00:52 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:47 AM, 06th Feb                     User                    checking to see where I can buy and pick up a mattress 120/200?           10:48 AM, 06th Feb                   hamza                   Dear customer, Good morning, Thank you for contacting Home centre. My name is Hamza, I will be happy to help you.           10:48 AM, 06th Feb                   hamza                   We request you to please elaborate your concern so that we can assist you accordingly with this.           10:48 AM, 06th Feb                     User                    I found a mattress online but I need it today. It’s 120 by 200           10:49 AM, 06th Feb                     User                    How can I find out what store it is in?           10:50 AM, 06th Feb                   hamza                   Could you please share with us the link of the item so that I can assist you further?           10:51 AM, 06th Feb                     User                    Alexis kids spring single           10:52 AM, 06th Feb                     User                    44 kd           10:53 AM, 06th Feb                   hamza                   Thank you for sharing the details. Please allow me a moment to check this for you.           10:53 AM, 06th Feb                     User                    ok           10:54 AM, 06th Feb                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           10:54 AM, 06th Feb                   hamza                   Please share with us your email address           10:54 AM, 06th Feb                     User                    [email-masked]           10:55 AM, 06th Feb                   hamza                   Please be assured as we have now escalated this issue to our products team to check the availability of this item in the stores and get back to you via your email address ASAP           10:56 AM, 06th Feb                     User                    ok           10:57 AM, 06th Feb                     User                    thank you           10:57 AM, 06th Feb                   hamza                   Is there anything else I can assist you with?           10:57 AM, 06th Feb                     User                    no thank you           10:58 AM, 06th Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Home centre  Have a wonderful day.           11:00 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5673145