Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 07:19:33 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Hamza,</div>
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<div dir="auto">Thank you for your email.</div>
<div dir="auto">Please note I made the request for item returns, 2 days before, unfortunately the shoes was unfit for use. </div>
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<div dir="auto">Please be requested to send someone to collect my order, so then they process the refund.</div>
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<div dir="auto">Urgent request please, I am traveling by tomorrow so my number will be out of reach. Kindly arrange for pickup by today, humble request.</div>
<div dir="auto">Additional number for order pickup brother (salman +971 56 641 8401).</div>
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<div dir="auto">Kind regards</div>
<div dir="auto">Satram Dass</div>
<div dir="auto">0588769635</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 4 Feb 2023 at 7:23 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 5656262</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hamza Nomani : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Satram,<br><br>Thank you for getting in touch with us.<br> <br>Please provide us with your exact order number so we can further assist you.<br> <br>We look forward to hearing from you.<br><br>
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<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5656262