Subject: Ticket Assigned - Conversation with Shoukathali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 05:18:55 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shoukathali Shoukathali                    Hello           09:02 AM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:02 AM, 01st Feb                   Centrepoint UAE whatsapp bot                    Hello Shoukathali , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:03 AM, 01st Feb                     Shoukathali                    1           09:03 AM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:03 AM, 01st Feb                     Shoukathali                    9412563450           09:03 AM, 01st Feb                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            09:03 AM, 01st Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:03 AM, 01st Feb                     Shoukathali                    2           09:03 AM, 01st Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:03 AM, 01st Feb                     Shoukathali                    1           09:03 AM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:03 AM, 01st Feb                     Shoukathali                    [email-masked]           09:04 AM, 01st Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:04 AM, 01st Feb                   hamza                   Hi Shoukathli, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           09:08 AM, 01st Feb                     Shoukathali                    Could you please advise the status           09:08 AM, 01st Feb                   hamza                   We sincerely apologize for any inconvenience caused,           09:09 AM, 01st Feb                   hamza                   Please be assured as we have now escalated this issue to our concerned team To make your order ready for the collection ASAP           09:10 AM, 01st Feb                     Shoukathali                    I need to get it before evening           09:11 AM, 01st Feb                   hamza                   We will do our best to sort this out soon enough, We appreciate your patience.           09:14 AM, 01st Feb                     Shoukathali                    Ok           09:15 AM, 01st Feb                   hamza                   Is there anything else I can assist you with?           09:16 AM, 01st Feb                     Shoukathali                    No           09:18 AM, 01st Feb                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           09:18 AM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5651745