Subject: Note Added - [#5627782] late c c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 18:36:17 +0000

Hi ,    Centrepoint Al Ghurair Centre added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5627782    Subject:  late c c   Requester: Bermudezjinky    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
</div>
<div class="elementToProof">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Mr. Jainul,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Good evening!</div>
<div id="Signature">
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin-top:0px; margin-bottom:0px">This is to inform you that order 9411420509 was collected by customer now.</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin-top:0px; margin-bottom:0px">
<span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt">Unfortunately,due of same 2 carton #  attached in 2 packet  and 1 carton # attached in 1 packet with different
 carton #, did'nt scan properly the carton.From the date of received in our store only 1 carton # was scanned,in that reason order is not received totally in our store.</span><br>
</div>
<div style="margin-top:0px; margin-bottom:0px"><span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt"><br>
</span></div>
<div style="margin-top:0px; margin-bottom:0px"><span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt">Immediately i called the customer and she collected right away.</span></div>
<div style="margin-top:0px; margin-bottom:0px"><span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt"><br>
</span></div>
<div style="margin-top:0px; margin-bottom:0px"><span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt">Apologized for what happened.</span></div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin-top:0px; margin-bottom:0px">
<img style="max-width:100%" class="w-808 h-970" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDc5MjU4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NTVK_Rsd6SgXfrj761lNG1saJnubuHNDQTTb0jCKmzI" data-id="2044010792583"><br>
</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif; color:black; text-align:start; background-color:rgb(255,255,255)">
<span style="margin:0px">Thanks and Regards,</span><br>
</div>
<div style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255)">
<div dir="ltr" style="margin:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif; color:black; background-color:white">
<div style="margin-top:0px; margin-bottom:0px">Johanna</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin:0px">
<div dir="ltr" style="margin:0px; font-size:15px; color:rgb(32,31,30); background-color:white">
<div style="margin:0px; font-size:12pt; color:black">
<div dir="ltr" style="margin:0px; font-size:15px; color:rgb(32,31,30); background-color:white">
<div style="margin:0px; font-size:12pt; color:black">21168</div>
<div style="margin:0px; font-size:12pt; color:black">Centrepoint Al Ghurair Center</div>
<div style="margin:0px; font-size:12pt; color:black">CUG : <span style="margin:0px">052-6473219</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
<div>
<br>
</div>
<div>
<img class="EmojiInsert" alt="1473257222273_ATT00002.gif" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDc5MjU4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aJTGoqGIw4KWBNnycaqiA7Yh81NNjNzMmOJ5FThciEY" data-id="2044010792584"><br>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint Al Ghurair Centre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 31, 2023 7:06 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> [#5627782] - late c c
</div>
<div> </div>

<div dir="ltr">
<div class="x_elementToProof" style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">
Dear Mr. Jainul,</div>
<div class="x_elementToProof" style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">
<br>
</div>
<div class="x_elementToProof" style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0); background-color:rgb(255,255,255)">
PFA....</div>
<div class="x_elementToProof">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<img class="x_ContentPasted0 x_w-475 x_h-981" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDc5MjU4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.koZAoU82AcATHGJo6JFwte3BvP0InNqqRGD8YG6QOpc" data-id="2044010792581"><br>
</div>
<div id="x_Signature">
<div>
<div></div>
<div id="x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif">
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif; color:black; text-align:start; background-color:rgb(255,255,255)">
<span style="margin:0px">Thanks and Regards,</span><br>
</div>
<div style="margin:0px; font-size:15px; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255)">
<div dir="ltr" style="margin:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif; color:black; background-color:white">
<div style="margin-top:0px; margin-bottom:0px">Johanna</div>
<div style="margin-top:0px; margin-bottom:0px">
<br>
</div>
<div style="margin:0px">
<div dir="ltr" style="margin:0px; font-size:15px; color:rgb(32,31,30); background-color:white">
<div style="margin:0px; font-size:12pt; color:black">
<div dir="ltr" style="margin:0px; font-size:15px; color:rgb(32,31,30); background-color:white">
<div style="margin:0px; font-size:12pt; color:black">21168</div>
<div style="margin:0px; font-size:12pt; color:black">Centrepoint Al Ghurair Center</div>
<div style="margin:0px; font-size:12pt; color:black">CUG : <span style="margin:0px">052-6473219</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
<div>
<br>
</div>
<div>
<img class="x_EmojiInsert" alt="1473257222273_ATT00002.gif" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDc5MjU4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3m6wbcCl_OF0bVywcXek-o6-JTq8En-mBftUOKYY5n4" data-id="2044010792582"><br>
</div>
</div>
</div>
</div>
</div>
<div id="x_appendonsend"></div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 31, 2023 6:52 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Centrepoint Al Ghurair Centre &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5627782] - late c c</font>
<div> </div>
</div>

<div lang="EN-US" style="word-wrap:break-word">
<div class="x_x_WordSection1">
<div class="x_x_MsoNormal">Hi <a id="OWAAM968DA17EE1D94B8BBD01ED988AE0A9F7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Al Ghurair Centre</span></a>
</div>
<div class="x_x_MsoNormal"> </div>
<div class="x_x_MsoNormal">Please check and do the needful…</div>
<div class="x_x_MsoNormal"> </div>
<div>
<div class="x_x_MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
<div class="x_x_MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
</div>
<div class="x_x_MsoNormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_x_MsoNormal">
<b>From:</b> Centrepoint &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Tuesday, January 31, 2023 5:45 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5627782] - late c c</div>
</div>
</div>
<div class="x_x_MsoNormal"> </div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div>
<div>
<div>
<div>
<div class="x_x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
<br>
Order Number: 9411420509<br>
Store Code: Centrepoint21168<br>
<br>
Order placed on Jan 21, 2023 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +971529040576<br>
and ask them to collect their order.<br>
<br>
Thank you for your help!</span></div>
</div>
<div>
<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Thank You,<br>
<span style="color:black; background:white">Centrepoint </span>Support Team.</span></div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_x_MsoNormal">
<span style="font-size:10.5pt; font-family:-apple-system">On Thu, 26 Jan at 5:24 PM
<span class="x_x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_x_separator"></span>
</div>
<div>
<div>
<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
<br>
Order Number: ​9411420509<br>
Store Code: ​Centrepoint21168<br>
<br>
Order placed on Sep 17, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +​971529040576<br>
and ask them to collect their order.<br>
<br>
Thank you for your help!<br>
<br>
Regards,</span></div>
</div>
<div>
<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hamza.</span></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="x_x_MsoNormal">
<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5627782:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
</span>
</div>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>