Subject: New Reply Received - Order number 9411085315 - COMPLAINT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 04:13:30 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Order number 9411085315 - COMPLAINT   Ticket comment <div>Update: 31st January 2023</div>
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<div>We were promised by your customer service representative a call back from your supervisors last night and as always no call was made.<div><br></div>
<div>Your customer service team and supervisors have a very bad habit of saying they will do something and never delivering ! </div>
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<div>I will allow you “time” to look at this issue but given my experience with your organisation  thus far I have little faith that you will keep your word.</div>
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<div>Angelita and Frank </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 31 Jan 2023, at 06:57, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Angelita,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645092