Subject: Ticket Assigned - Conversation with Shadiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 02:49:24 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shadiya Shadiya                    Hi I placed and order on 29th Jan ,2023 and did not receive yet. I placed it as a Guest and I don’t have an account.           06:38 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:38 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:38 AM, 31st Jan                     Shadiya                    1           06:38 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    Hello Shadiya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:38 AM, 31st Jan                     Shadiya                    1           06:39 AM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:39 AM, 31st Jan                     Shadiya                    9412421841           06:39 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012923002296    You can also easily track your order from My Account > Order History.             06:39 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:39 AM, 31st Jan                     Shadiya                    2           06:40 AM, 31st Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 AM, 31st Jan                     Shadiya                    1           06:40 AM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:40 AM, 31st Jan                     Shadiya                    [email-masked]           06:40 AM, 31st Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:40 AM, 31st Jan                   hamza                   Hi Shadiya, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           06:42 AM, 31st Jan                   hamza                   Could you please confirm is this your phone number +971564946476?           06:44 AM, 31st Jan                     Shadiya                    Hi Hamza           06:44 AM, 31st Jan                     Shadiya                    Yes           06:44 AM, 31st Jan                   hamza                   We sincerely apologize for any inconvenience caused,           06:45 AM, 31st Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver you order to you ASAP           06:45 AM, 31st Jan                   hamza                   Is there anything else I can assist you with?           06:46 AM, 31st Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:49 AM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5646427