Subject: Ticket Assigned - Conversation with Gigy Binu
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 04:57:17 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gigy Binu Gigy Binu                    Hi good morning           08:49 AM, 30th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:49 AM, 30th Jan                   MAX KW Whatsapp BOT                    Hello Gigy Binu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:49 AM, 30th Jan                     Gigy Binu                    2           08:49 AM, 30th Jan                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:49 AM, 30th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:49 AM, 30th Jan                     Gigy Binu                    No           08:50 AM, 30th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:50 AM, 30th Jan                     Gigy Binu                    No           08:50 AM, 30th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:50 AM, 30th Jan                     Gigy Binu                    2           08:50 AM, 30th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:50 AM, 30th Jan                     Gigy Binu                    1           08:50 AM, 30th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           08:50 AM, 30th Jan                     Gigy Binu                    [email-masked]           08:50 AM, 30th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           08:50 AM, 30th Jan                   hamza                   Hi Gigy, Good morning, Thank you for contacting MAX. My name is Hamza, I will be happy to help you.           08:52 AM, 30th Jan                     Gigy Binu                    Hi good morning           08:53 AM, 30th Jan                     Gigy Binu                    I have requested return online last week           08:53 AM, 30th Jan                     Gigy Binu                    But no pick up yet           08:53 AM, 30th Jan                   hamza                   We sincerely apologize for any inconvenience caused,           08:54 AM, 30th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           08:55 AM, 30th Jan                     Gigy Binu                    Ok thank you           08:55 AM, 30th Jan                   hamza                   Is there anything else I can assist you with?           08:55 AM, 30th Jan                     Gigy Binu                    No           08:55 AM, 30th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with MAX  Have a wonderful day.           08:56 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641919