Subject: Ticket Assigned - Conversation with Nitin Mohandas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 04:23:50 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nitin Mohandas Nitin Mohandas                    Hi .. would like to follow up on a delivery           08:13 AM, 30th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:13 AM, 30th Jan                   Centrepoint UAE whatsapp bot                    Hello Nitin Mohandas , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:13 AM, 30th Jan                     Nitin Mohandas                    1           08:13 AM, 30th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:13 AM, 30th Jan                     Nitin Mohandas                    9412391216           08:14 AM, 30th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012923001895    You can also easily track your order from My Account > Order History.             08:14 AM, 30th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:14 AM, 30th Jan                     Nitin Mohandas                    2           08:14 AM, 30th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:14 AM, 30th Jan                     Nitin Mohandas                    1           08:14 AM, 30th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:14 AM, 30th Jan                     Nitin Mohandas                    [email-masked]           08:15 AM, 30th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:15 AM, 30th Jan                   hamza                   Hi Nitin, Good morning, Thank you for contacting Centrepoint . My name is Hamza, I will be happy to help you.           08:16 AM, 30th Jan                     Nitin Mohandas                    Hi.. my delivery has not been done yesterday           08:17 AM, 30th Jan                   hamza                   Could you please confirm if this is your correct mobile number +971556574659?           08:17 AM, 30th Jan                     Nitin Mohandas                    Yes           08:17 AM, 30th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team to check with the courier partner and deliver your order ASAP           08:18 AM, 30th Jan                     Nitin Mohandas                    If it’s difficult to deliver, I can collect from Centerpoint Mankhool           08:19 AM, 30th Jan                     Nitin Mohandas                    I need this today           08:19 AM, 30th Jan                   hamza                   We will do our best to deliver your order soon enough           08:20 AM, 30th Jan                   hamza                   Is there anything else I can assist you with?           08:22 AM, 30th Jan                     Nitin Mohandas                    Ok, hopefully it’s today or its going to be frustrating           08:22 AM, 30th Jan                     Nitin Mohandas                    That’s the only concern           08:22 AM, 30th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:23 AM, 30th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5641869