Subject: Ticket Assigned - Late refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 08:32:34 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late refund Vandna Kakwani                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  vandna kakwani Bot:  Hi vandna kakwani, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569671850            12:25 PM, 29th Jan                     Vandna Kakwani                    ok           12:26 PM, 29th Jan                   hamza                   Hi Vandna, Good morning, Thank you for contacting centrepoint. My name is Hamza, I will be happy to help you.           12:27 PM, 29th Jan                     Vandna Kakwani                    hey           12:27 PM, 29th Jan                     Vandna Kakwani                    my order number 9410365019 still shows return requested           12:27 PM, 29th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:27 PM, 29th Jan                     Vandna Kakwani                    i have already returned back the products           12:27 PM, 29th Jan                     Vandna Kakwani                    but not received the refund           12:28 PM, 29th Jan                     Vandna Kakwani                    sure           12:28 PM, 29th Jan                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team to process the refund and will be in touch with you asap to assist you in resolving this concern.           12:28 PM, 29th Jan                   hamza                   Is there anything else I can assist you with?           12:28 PM, 29th Jan                     Vandna Kakwani                    no thats it           12:28 PM, 29th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:29 PM, 29th Jan                     Vandna Kakwani                    by when xan i expect to receive confirmation           12:29 PM, 29th Jan                     Vandna Kakwani                    ?           12:29 PM, 29th Jan                   hamza                   We will check with our team and update you through your email id [email-masked]           12:29 PM, 29th Jan                     Vandna Kakwani                    ok thank you           12:29 PM, 29th Jan                   hamza                   Is there anything else I can assist you with?           12:29 PM, 29th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:31 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5638463