Subject: Ticket Assigned - Conversation with Shilpa Joseph
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 06:22:36 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shilpa Joseph Shilpa Joseph                    Hi           10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:13 AM, 28th Jan                     Shilpa Joseph                    1           10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello Shilpa Joseph , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:13 AM, 28th Jan                     Shilpa Joseph                    2           10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:13 AM, 28th Jan                     Shilpa Joseph                    2           10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:13 AM, 28th Jan                     Shilpa Joseph                    1           10:13 AM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:13 AM, 28th Jan                     Shilpa Joseph                    [email-masked]           10:14 AM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:14 AM, 28th Jan                   hamza                   Hi Shilpa, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           10:15 AM, 28th Jan                     Shilpa Joseph                    I had initiated return.           10:16 AM, 28th Jan                     Shilpa Joseph                    But no pickup still           10:16 AM, 28th Jan                     Shilpa Joseph                             10:17 AM, 28th Jan                   hamza                   We sincerely apologize for any inconvenience caused           10:18 AM, 28th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           10:18 AM, 28th Jan                   hamza                   Is there anything else I can assist you with?           10:19 AM, 28th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:22 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5634143