Subject: Ticket Assigned - Conversation with Assalamu Alaikum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 06:26:57 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Assalamu Alaikum Assalamu Alaikum                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  assalamu alaikum Bot:  Hi assalamu alaikum, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Why u cancelled Kappa print clothing set Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9412128753 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012723001358     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504573936            10:11 AM, 27th Jan                     Assalamu Alaikum                    Plz tell me delivery charge is free or not in this order bcz u cancelled Kappa print clothing set           10:12 AM, 27th Jan                     Assalamu Alaikum                    If not free then plz cancelled the order or give me collect n pick up option from mirdif city center           10:13 AM, 27th Jan                   hamza                   Hi Dear Customer, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you.           10:15 AM, 27th Jan                     Assalamu Alaikum                    Yes plz           10:17 AM, 27th Jan                     Assalamu Alaikum                    I will be grateful if u help me           10:17 AM, 27th Jan                   hamza                   Please note that delivery charge is free.           10:18 AM, 27th Jan                   hamza                   Is there anything else I can assist you with?           10:18 AM, 27th Jan                     Assalamu Alaikum                    Can u plz tell me ,in my order u cancelled Kappa print clothing set n now my total is below 200 aed then will i have to give shipping charge or not to           10:18 AM, 27th Jan                     Assalamu Alaikum                    First u clear this pne           10:19 AM, 27th Jan                   hamza                   When you place the order all amount above 200 AED so there is nor deliver charge will be apply.           10:24 AM, 27th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           10:26 AM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5631462