Subject: Ticket Assigned - Conversation with Sheetal Bhatia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 06:10:48 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheetal Bhatia Sheetal Bhatia                             09:57 AM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:57 AM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello Sheetal Bhatia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:57 AM, 27th Jan                     Sheetal Bhatia                    My gift card is not working           09:57 AM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hi Sheetal Bhatia , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:57 AM, 27th Jan                     Sheetal Bhatia                    5           09:57 AM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:57 AM, 27th Jan                   hamza                   Hi Sheetal, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           09:59 AM, 27th Jan                     Sheetal Bhatia                    Hi           09:59 AM, 27th Jan                   hamza                   Please share with us screenshot of the isue.           09:59 AM, 27th Jan                     Sheetal Bhatia                             09:59 AM, 27th Jan                     Sheetal Bhatia                    My gift card doesn't work           09:59 AM, 27th Jan                   hamza                   Please share with us screenshot of the isue.           10:00 AM, 27th Jan                     Sheetal Bhatia                    I sent u screenshot of the card           10:01 AM, 27th Jan                     Sheetal Bhatia                    I used at the stroe           10:01 AM, 27th Jan                     Sheetal Bhatia                    Store           10:01 AM, 27th Jan                   hamza                   i can see that but how do you know it is not working?           10:02 AM, 27th Jan                   hamza                   Did you try to use it and showing not working please share with us screenshot of the issue.           10:03 AM, 27th Jan                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           10:05 AM, 27th Jan                   hamza                   Hi, I have not received a response from you still, please confirm if we are still connected?           10:10 AM, 27th Jan                   hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:10 AM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5631434