Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 12:14:37 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Hind                    Hi, We were unable to deliver your order 9411942136 on 2023-01-26 12:48:18, reason: Order rejected by customer. Click to give feedback https://shkrn.app.link/R5ox4h9MTwb Stay Happy!           04:00 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:00 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:00 PM, 26th Jan                     Hind                              04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:01 PM, 26th Jan                     Hind                    ١           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:01 PM, 26th Jan                     Hind                    1           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello Hind , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:01 PM, 26th Jan                     Hind                    1           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:01 PM, 26th Jan                     Hind                    9411942136           04:01 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012523002757    You can also easily track your order from My Account > Order History.             04:02 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 26th Jan                     Hind                    2           04:02 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 26th Jan                     Hind                    1           04:02 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:02 PM, 26th Jan                     Hind                    [email-masked]           04:02 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:02 PM, 26th Jan                   hamza                   Hi Hind, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you.           04:03 PM, 26th Jan                     Hind                    Hi, We were unable to deliver your order 9411942136 on 2023-01-26 12:48:18, reason: Order rejected by customer. Click to give feedback https://shkrn.app.link/R5ox4h9MTwb Stay Happy!           04:03 PM, 26th Jan                     Hind                              04:04 PM, 26th Jan                     Hind                              04:04 PM, 26th Jan                   hamza                   Please note that your voice not clear.           04:05 PM, 26th Jan                   hamza                   Is this contact number working 971501188411?           04:06 PM, 26th Jan                     Hind                    Yes           04:06 PM, 26th Jan                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team to arrange the delivery asap and will be in touch with you asap to assist you in resolving this concern.           04:07 PM, 26th Jan                     Hind                              04:08 PM, 26th Jan                     Hind                    The driver who brought the product refused to come back again and was shouting loudly           04:09 PM, 26th Jan                     Hind                    Please do something           04:09 PM, 26th Jan                   hamza                   Be sure we will deliver the order and check the issue with courier team regarding deliver employee behavior.           04:10 PM, 26th Jan                   hamza                   Is there anything else I can assist you with?           04:11 PM, 26th Jan                     Hind                    No thanks alot           04:12 PM, 26th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:14 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629240