Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 12:00:32 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           03:45 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:45 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Hello ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:45 PM, 26th Jan                     ?                    1           03:45 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:45 PM, 26th Jan                     ?                    9412008802           03:46 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012623001881    You can also easily track your order from My Account > Order History.             03:46 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:46 PM, 26th Jan                     ?                    2           03:46 PM, 26th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:46 PM, 26th Jan                     ?                    1           03:46 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:46 PM, 26th Jan                     ?                    [email-masked]           03:47 PM, 26th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:47 PM, 26th Jan                   Mohamed                   Dear customer, Good Evening, Thank you for contacting Centrepoint. My name is Mohamed, I will be happy to assist you.           03:51 PM, 26th Jan                     ?                    Hi good evening           03:52 PM, 26th Jan                     ?                    9412008802 this is my order number           03:52 PM, 26th Jan                     ?                    I have received an sms just now that my order is out for delivery           03:53 PM, 26th Jan                     ?                    I just want to be assured that I will receive my order today itself           03:53 PM, 26th Jan                     ?                    And not tomorrow           03:53 PM, 26th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:54 PM, 26th Jan                   hamza                   We will do the needful to arrange the delivery today.           03:55 PM, 26th Jan                   hamza                   Is there anything else I can assist you with?           03:56 PM, 26th Jan                     ?                    Can you please tell the delivery person to deliver it today           03:57 PM, 26th Jan                     ?                    That’s all I want today           03:57 PM, 26th Jan                   hamza                   We will contact our courier team to delivery it today.           03:58 PM, 26th Jan                   hamza                   And please note that the order out for delivery now.           03:58 PM, 26th Jan                     ?                    Okay           03:58 PM, 26th Jan                   hamza                   Is there anything else I can assist you with?           03:58 PM, 26th Jan                     ?                    Thanks alot           03:58 PM, 26th Jan                     ?                    That’s all           03:58 PM, 26th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:00 PM, 26th Jan                     ?                    ??           04:00 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629188