Subject: Ticket Assigned - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 09:54:34 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery Rukhsar                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  rukhsar Bot:  Hi rukhsar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411879684 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM114465136     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505764152            01:44 PM, 26th Jan                     Rukhsar                    ?           01:47 PM, 26th Jan                   hamza                   Hi Rukhsar, Good morning, Thank you for contacting centrepoint. My name is Hamza, I will be happy to help you.           01:48 PM, 26th Jan                     Rukhsar                    Hi           01:49 PM, 26th Jan                     Rukhsar                    When will my order be ready it said next day delivery but it's more than that           01:49 PM, 26th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:50 PM, 26th Jan                     Rukhsar                    Ok           01:50 PM, 26th Jan                   hamza                   We are sorry for the delay in your order.           01:51 PM, 26th Jan                   hamza                   We have forwarded your query to the concerned team to arrange the delivery ASAPand will be in touch with you asap to assist you in resolving this concern.           01:51 PM, 26th Jan                     Rukhsar                    Actually I need it by today.  Pls coordinate with them           01:51 PM, 26th Jan                     Rukhsar                    Thanks           01:52 PM, 26th Jan                   hamza                   Be sure we will do the needful.           01:53 PM, 26th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:54 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5628647