Subject: Ticket Assigned - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 07:24:46 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411683296 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009751994     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567889736            11:07 AM, 26th Jan                     Hi                    okay           11:07 AM, 26th Jan                   hamza                   Hi Dear Customer, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           11:10 AM, 26th Jan                     Hi                    hi hamza           11:10 AM, 26th Jan                     Hi                    i want to tell you that your delivery services is too week           11:10 AM, 26th Jan                     Hi                    kindly check my order status           11:11 AM, 26th Jan                     Hi                    yesterday they said they came to my location , but delivery cant complete           11:12 AM, 26th Jan                     Hi                    u know they didn't came to my location           11:12 AM, 26th Jan                   hamza                   Please note that the order out for delivery now.           11:12 AM, 26th Jan                   hamza                   Tracking number SD009751994           11:12 AM, 26th Jan                     Hi                    yes but im talking about yesterdays story           11:12 AM, 26th Jan                   hamza                   Tracking number https://tracking.shipadelivery.com/?bc=SD009751994           11:13 AM, 26th Jan                     Hi                    i know this           11:13 AM, 26th Jan                     Hi                    what im saying and what u r replaying .... i dont knowno need your support           11:13 AM, 26th Jan                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team to arrange the delivere asap and will be in touch with you asap to assist you in resolving this concern.           11:19 AM, 26th Jan                   hamza                   Is there anything else I can assist you with?           11:21 AM, 26th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:24 AM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5627980