Subject: Ticket Assigned - escalation C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 05:02:51 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation C&C Yukesh                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  yukesh Bot:  Hi yukesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411610526 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0555637317            08:56 AM, 24th Jan                   hamza                   Hi Yukesh, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           08:57 AM, 24th Jan                   hamza                   We are sorry for the delay in your order.           08:59 AM, 24th Jan                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:00 AM, 24th Jan                   hamza                   Is there anything else I can assist you with?           09:00 AM, 24th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           09:02 AM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5620442