Subject: New Reply Received - Unaccable Account
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 02:29:21 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Unaccable Account  Ticket comment <div dir="auto">Thank you for your response. <div dir="auto">I have done everything from my side but still not responding. </div>
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<div dir="auto">Required information:</div>
<div dir="auto">&gt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>, </div>
<div dir="auto">&gt;UAE,</div>
<div dir="auto">&gt;Mobile phone, </div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 24 Jan 2023, 6:21 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Rituparna,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>- email address :<br>- Country of access<br>- type of device used<br>- Application version.<br>- System version<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044010149685'>Screenshot_20230124-062538_Google Play Store.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5619663