Subject: Ticket Assigned - late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 07:34:30 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery Ashly                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi ashly, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411481006 Bot:    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi ashly, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411483233 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012223000855     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971522700            11:27 AM, 22nd Jan                     Ashly                    +971522700515           11:27 AM, 22nd Jan                     Ashly                    Start Again           11:27 AM, 22nd Jan                   hamza                   Hi Ashly, Good morning, Thank you for contacting Splash. My name is Hamza, I will be happy to help you.           11:28 AM, 22nd Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:31 AM, 22nd Jan                   hamza                   We are sorry for delay in your order.           11:32 AM, 22nd Jan                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team to arrange the delivery ASAP and will be in touch with you asap to assist you in resolving this concern.           11:32 AM, 22nd Jan                   hamza                   Is there anything else I can assist you with?           11:32 AM, 22nd Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           11:34 AM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5614036