Subject: Note Added - [#5610689] escalation refund transaction id
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 07:10:35 +0000

Hi ,    Rahul Nerkar (TCS) added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5610689    Subject:  escalation refund transaction id   Requester: nhicko    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Team,</div>
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No result found for order no.<span style='color:rgb(36, 36, 36);font-family:"Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important' class="ContentPasted1">8408837788
 in hybris, please provide correct order number if mentioned order number is wrong.</span>
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<img style="max-width:100%" class="ContentPasted0 w-678 h-184" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDAwOTY5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UUU6PHTEpZhsJ-Xp5HOt-O1MKvShAxGsWm_VVGibAG4" data-id="2044010009691"><br>
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<span style="margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white">Regards,</span></span><span style="margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white"></span></span>
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<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px"><span style="font-size:12pt;margin:0px;color:rgb(51, 51, 51);background-color:white">Rahul Nerkar.</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, January 21, 2023 1:34 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5610689] - escalation refund transaction id
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<div dir="ltr">Hi Team,<br>
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Problem Statement: RRN number.<br>
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Order ID: ​8408837788<br>
Date of refund: ​1/6/23<br>
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Issue Description: the refund processed but the customer denying not receiving it.<br>
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Kindly share with us RRN number.<br>
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Regards,<br>
Hamza.</div>
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