Subject: Ticket Assigned - escalation update address
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 07:41:34 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation update address Hi                    Customer:  ? Order Status Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8411352788 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0121230001689     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:28 AM, 21st Jan                   hamza                   Hi Dear Customer, Good morning, Thank you for contacting centrepoint. My name is Hamza, I will be happy to help you!           11:29 AM, 21st Jan   
                   Hi                    hi           11:29 AM, 21st Jan                     Hi                    i would like to change the address for my order           11:29 AM, 21st Jan                     Hi                    i entered wrong one           11:30 AM, 21st Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:32 AM, 21st Jan                     Hi                    ok           11:33 AM, 21st Jan                   hamza                   Is this address wrong building 19,floor 1 ,3  qatar street           11:34 AM, 21st Jan                     Hi                    yes           11:34 AM, 21st Jan                   hamza                   Please provide us with your contact number and full address in order to be updated (house number - street name - neighborhood - city)           11:35 AM, 21st Jan                     Hi                    90994824           11:35 AM, 
 21st Jan                     Hi                    64-qatar street-floor 3- flat 8           11:36 AM, 21st Jan                   hamza                   We have forwarded your query to the concerned team to update the address and will be in touch with you asap to assist you in resolving this concern.           11:36 AM, 21st Jan                     Hi                    ok thank u           11:37 AM, 21st Jan                   hamza                   Is there anything else I can assist you with?           11:37 AM, 21st Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           11:40 AM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5610893