Subject: Note Added - [#5597520] Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 13:52:25 +0000

Hi ,    Mohamed Kassem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5597520    Subject:  Conversation with User   Requester: User    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Amir , </div>
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<div class="MsoNormal">Kindly do the needful </div>
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<div class="MsoNormal" style="line-height:105%">Best Regards,</div>
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<div class="MsoNormal" style="line-height:105%">Mohamed Kassem</div>
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<div class="MsoNormal" style="line-height:105%">Senior Store Manager \ Al Rai - Kuwait</div>
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<div class="MsoNormal" style="line-height:105%">M +965 98001748</div>
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<span style="font-size:9.0pt;line-height:105%;color:black">E </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:#0563C1">[email-masked]</span></a><span style="font-size:9.0pt;line-height:105%;color:black"></span>
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<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a><span style="font-size:9.0pt;line-height:105%;color:#323E4F"></span>
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<a href="../../../Local/Microsoft/Windows/INetCache/Content.Outlook/UW3RPMYE/madhu.docx" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTcwMjM4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hCGp8gBAgyXQDLHvWLzDsQn5tadCHw9IsmeADrfHAII" data-id="2044009702388" alt="logo"></span></a><span style="color:#323E4F"></span>
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<span style='font-size:9.0pt;line-height:105%;font-family:"Times New Roman",serif;color:black'>FOLLOW US ON</span><span style="color:#323E4F"></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTcwMjM4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bc_WMpY-oC2Yp47Bouu4wu9piPeSFD9sTq2iPSV69Bc" data-id="2044009702389"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTcwMjM5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FJOvm-uGT-1uTy-9-bwCLk6vm18gUkx9xSoGRNnIHkE" data-id="2044009702390"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTcwMjM5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.L5Ey_TIBU2iSGOZGDeO3JL-PA8DvP_XAnWmR22wM2gQ" data-id="2044009702391"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTcwMjM5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cJl8JhZrNgoWuuCcb4o9tgvc5MMJ7cVFwxXUo8kMWZ0" data-id="2044009702392"></span></a><span style="color:#323E4F"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, January 17, 2023 5:06 PM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5597520] - Conversation with User</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem Statement: Late Delivery C&amp;C<br>
Order Date : ​Jan 16, 2023<br>
Order ID: ​8410768922<br>
Store Code: ​HomeCentre21122<br>
Tracking ID: ​841076892230999991<br>
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Issue Description: As per hybris the status is ready to ship, can you please update us if the order delivered at store or not.<br>
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Regards,<br>
Mais,</span></div>
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