Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 02:38:07 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hello,

Been more than a week since the return was collected but once again my refund is not processed.. I am really tired of centrepoint not processing my refunds and not having an answer for the same. What is causing the delay?

It’s been 8 days already?
Regards
Rinkle

Sent from my iPhone

On 5 Jan 2023, at 4:01 am, Centrepoint <[email-masked]> wrote:

Here’s what you need to do next.

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We’ve received your return request.

Hi Rinkle Chopra, thank you for getting in touch with us. Here’s how your return 1003735834 for order 9408752001 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.centrepointstores.com/i/centrepoint/C65-A12-05-080GREYLIGHT-C65-A12-05-080-BSS22170322_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
BABYSHOP
Juniors Printed Shorts with Drawstring Closure and Pockets
Color: Grey
Size: 9-10 yrs
Quantity: 1
AED 14
[https://media.centrepointstores.com/i/centrepoint/D32-A11-01-300WHITELIGHT-D32-A11-01-300-BSW22160722_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
BABYSHOP
Juniors Slogan Print Crew Neck T-shirt with Short Sleeves
Color: White
Size: 3-4 yrs
Quantity: 1
AED 13
[https://media.centrepointstores.com/i/centrepoint/8600491-8600491-M-PIQUE-POLO-AR-SPWIN18161218_01-2100.jpg?v=5&fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Solid Polo T-shirt with Short Sleeves
Color: Grey
Size: M
Quantity: 1
AED 18
[https://media.centrepointstores.com/i/centrepoint/6205791-MTIPPOLOH57A-SPS227422_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Solid Polo T-shirt with Tipping Detail and Short Sleeves
Color: Blue
Size: M
Quantity: 1
AED 31
[https://media.centrepointstores.com/i/centrepoint/6205897-11988-SPSS229022022_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
SPLASH
Striped Polo T-shirt with Short Sleeves
Color: Beige
Size: M
Quantity: 1
AED 34

Total   AED 110
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
  *   Refunds to your credit card or debit card may take 4-15 business days to process.
  *   Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.

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