Subject: Ticket Assigned - Conversation with Sriram
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 04:28:59 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sriram Sriram                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sriram Bot:  Hi sriram, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0568376264            08:19 AM, 16th Jan                   hamza                   Hi Sriam, Good morning, Thank you for contacting Max. My name is Hamza, I will be happy to help you!           08:20 AM, 16th Jan                     Sriram                    good morning           08:21 AM, 16th Jan                     Sriram                    want to know the status of retuened items           08:21 AM, 16th Jan                     Sriram                    stills its showing in progress           08:22 AM, 16th Jan                   hamza                   Could you please share your order number so that I can assist you further?           08:23 AM, 16th Jan                     Sriram                    9406904216           08:23 AM, 16th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:23 AM, 16th Jan                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           08:25 AM, 16th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to Refund your as soon as possible.             08:25 AM, 16th Jan                     Sriram                    ok           08:26 AM, 16th Jan                     Sriram                    please do the needful           08:27 AM, 16th Jan                   hamza                   Is there anything else I can assist you with?           08:27 AM, 16th Jan                     Sriram                    thank you           08:27 AM, 16th Jan                   hamza                   We will make sure to solve your concern ASAP           08:27 AM, 16th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:28 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5592263