Subject: Ticket Assigned - Conversation with ?????
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 03:52:25 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ????? ?????                    Ok           07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                    Hello ????? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:31 AM, 16th Jan                     ?????                    3           07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   Knet - Your refund will be credited to your bank account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.     For more details, go to Returns Process and Returns Policy under Help Centre.            07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:31 AM, 16th Jan                     ?????                    2           07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:31 AM, 16th Jan                     ?????                    1           07:31 AM, 16th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:31 AM, 16th Jan                     ?????                    [email-masked]           07:32 AM, 16th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:32 AM, 16th Jan                     ?????                    8410355534           07:32 AM, 16th Jan                     ?????                    Need to know about my refund status           07:32 AM, 16th Jan                     ?????                    Yesterday your agent already took the item from my location           07:32 AM, 16th Jan                     ?????                    When my money will refund to my account           07:32 AM, 16th Jan                     ?????                    Order number           07:32 AM, 16th Jan                   hamza                   Hi ٌRahul, My name is Hamza.Thank you for contacting Max. I will be happy to help you!           07:33 AM, 16th Jan                     ?????                    8410355534           07:34 AM, 16th Jan                     ?????                    Need to know about my refund status           07:34 AM, 16th Jan                     ?????                    Yesterday your agent already took the item from my location           07:34 AM, 16th Jan                     ?????                    When my money will refund to my account           07:34 AM, 16th Jan                     ?????                    Order number           07:34 AM, 16th Jan                     ?????                    Need to know about my refund status           07:34 AM, 16th Jan                     ?????                    Yesterday your agent already took the item from my location           07:34 AM, 16th Jan                     ?????                    When my money will refund to my account           07:34 AM, 16th Jan                     ?????                    Order number. 8410355534           07:35 AM, 16th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:36 AM, 16th Jan                   hamza                   Please provide us with return slip or tracking number           07:37 AM, 16th Jan                     ?????                    Ok           07:38 AM, 16th Jan                     ?????                             07:38 AM, 16th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:40 AM, 16th Jan                   hamza                   Is there anything else I can assist you with?           07:41 AM, 16th Jan                     ?????                    When you will fix this           07:42 AM, 16th Jan                   hamza                   We will get back to you by your email ASAP           07:44 AM, 16th Jan                   hamza                   Is there anything else I can assist you with?           07:48 AM, 16th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:51 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5592226