Subject: New Reply Received - Delivery Item inquiry
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 07:43:52 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Delivery Item inquiry  Ticket comment <div>                Good day team!<br>I would like to follow up regarding my complaint as it is not yet resolved.<br>The promised amount is not reimbursed in my account.<br>Hoping for your action.<br>Thank you for your help and support.<br><br>Clarita<br>            </div>            <div class="yahoo_quoted" style="margin:10px 0px 0px 0.8ex;border-left:1px solid #ccc;padding-left:1ex">                        <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">                                <div>                    </div>
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<div>On Sunday, January 8, 2023, 10:36:19 AM GMT+4, Splash &lt;[email-masked]&gt; wrote:                                </div>
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<div dir="ltr">Hi Clarita,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologies for the inconvenience caused.<br><br>We would like to inform you that we have processed the refund for the missing item of amount AED 84.15on 12/14/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">​please note that the refund processed to card which end with ****8590 and if you did not receive the amount we request you to raise dispute in your bank as the refund processed from our side. <br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Thank You,<br>Splash Support Team.<br><br>
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</div></div>	</div></div></div></div>                            </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5261776