Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 18:29:16 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Product information  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-A8A54460-A6CD-4AEA-9775-F5442CA47A9D rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTI4NjYyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dSVM8LtKZDcqcoU2xHKUTNja9K0aFDnt4E4tkcspyJ4" data-id="2044009286626" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, January 12, 2023, 10:20 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv3346463742"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5576870</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Hamza Nomani : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahsan,</div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please provide us with the order number so that we can assist you accordingly with this.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. <span dir="ltr">Thank you for your help!</span>
</div>
<div dir="ltr"><br></div>
</div>
</div>
<div style="margin-top:0px" dir="ltr">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Max </span>Support Team.</div>
</div>
<div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5576870