Subject: Ticket Assigned - Conversation with Dona Mary George
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 02:49:51 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dona Mary George Dona Mary George                    Hi           06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Hello Dona Mary George , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:40 AM, 12th Jan                     Dona Mary George                    1           06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:40 AM, 12th Jan                     Dona Mary George                    9409824722           06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011023002037    You can also easily track your order from My Account > Order History.             06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 AM, 12th Jan                     Dona Mary George                    2           06:40 AM, 12th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:40 AM, 12th Jan                     Dona Mary George                    1           06:41 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:41 AM, 12th Jan                     Dona Mary George                    [email-masked]           06:41 AM, 12th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:41 AM, 12th Jan                   hamza                   Hi Dona, Good Morning, Thank you for contacting Centrepoint .My name is Hamza, I will be happy to assist you.           06:43 AM, 12th Jan                     Dona Mary George                    Hi hamza           06:44 AM, 12th Jan                     Dona Mary George                    Where is my shipment           06:44 AM, 12th Jan                     Dona Mary George                    It's been 3 days now           06:44 AM, 12th Jan                     Dona Mary George                    Can u please deliver this by today atleast           06:44 AM, 12th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:44 AM, 12th Jan                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           06:45 AM, 12th Jan                     Dona Mary George                    Ok           06:45 AM, 12th Jan                     Dona Mary George                    Please help           06:45 AM, 12th Jan                     Dona Mary George                    Can I get it today morning atleast           06:46 AM, 12th Jan                   hamza                   Could you please confirm  is this  your phone number +971567304925?           06:46 AM, 12th Jan                     Dona Mary George                    Yes           06:46 AM, 12th Jan                   hamza                   Please accept our apologies for the inconvenience caused and for the delay.           06:46 AM, 12th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:47 AM, 12th Jan                   hamza                   Is there anything else I can assist you with?           06:48 AM, 12th Jan                     Dona Mary George                    Thank you           06:48 AM, 12th Jan                     Dona Mary George                    No           06:48 AM, 12th Jan                   hamza                   It was a pleasure to assist you. Thank you for shopping with Centrepoint Have a wonderful day.           06:49 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5577886