Subject: Ticket Assigned - Conversation with S.Abin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 04:41:44 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S.Abin S.Abin                    1           08:19 AM, 11th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:19 AM, 11th Jan                   Babyshop UAE WhatsApp bot                    Hello S.Abin , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:19 AM, 11th Jan                     S.Abin                    1           08:19 AM, 11th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           08:19 AM, 11th Jan                     S.Abin                    9409350211           08:19 AM, 11th Jan                   Babyshop UAE WhatsApp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:19 AM, 11th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:19 AM, 11th Jan                     S.Abin                    2           08:20 AM, 11th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:20 AM, 11th Jan                     S.Abin                    1           08:20 AM, 11th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:20 AM, 11th Jan                     S.Abin                    [email-masked]           08:20 AM, 11th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:20 AM, 11th Jan                     S.Abin                    Hi           08:23 AM, 11th Jan                   hamza                   Hi Sabin, Good Morning, Thank you for contacting Babyshop . My name is Hamza , I will be happy to assist you.           08:23 AM, 11th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:24 AM, 11th Jan                   hamza                   ​We’re really sorry about that i can see your order is not ready for pickup till now           08:26 AM, 11th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:26 AM, 11th Jan                     S.Abin                    No need. Cancell the order and initiate refund now           08:28 AM, 11th Jan                     S.Abin                    Order placed more than 5 days now           08:28 AM, 11th Jan                     S.Abin                    Proceed without anymore confirmation           08:28 AM, 11th Jan                   hamza                   Thank you for allowing me the time to check. I appreciate your patience.           08:33 AM, 11th Jan                   hamza                   We're  sorry to hear that you wish to cancel your order.           08:33 AM, 11th Jan                   hamza                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           08:34 AM, 11th Jan                   hamza                   Is there anything else I can assist you with?           08:36 AM, 11th Jan                   hamza                   It was a pleasure to assist you. Thank you for shopping with Babyshop.           08:40 AM, 11th Jan                   hamza                   Have a wonderful day.           08:40 AM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5573597