Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 03:38:12 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409645983 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507749809            07:26 AM, 11th Jan                   hamza                   Hi Dear, Good Morning, Thank you for contacting MAX. My name is Hamza , I will be happy to assist you.           07:28 AM, 11th Jan                   hamza                   We apologize for the inconvenience caused.           07:30 AM, 11th Jan                   hamza                   After checking your order, we found out that your order not ready for pick up till now           07:30 AM, 11th Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:31 AM, 11th Jan                   hamza                   Do you want anything else I can assist you with?           07:33 AM, 11th Jan                   hamza                   Hi, I'm not getting a response from you. Are we still connected?           07:34 AM, 11th Jan                   hamza                   Hi Dear, I have not received a response from you still, please confirm if we are still connected?           07:36 AM, 11th Jan                   hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:37 AM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5573528