Subject: Ticket Assigned - Conversation with Alif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 07:00:24 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alif Alif                    Hi           10:38 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:38 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello Alif , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:39 AM, 09th Jan                     Alif                    2           10:39 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:39 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:39 AM, 09th Jan                     Alif                    I received the wrong item           10:39 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:39 AM, 09th Jan                     Alif                    No           10:39 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:39 AM, 09th Jan                     Alif                    2           10:40 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:40 AM, 09th Jan                     Alif                    1           10:40 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:40 AM, 09th Jan                     Alif                    [email-masked]           10:40 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:40 AM, 09th Jan                   hamza                   Hi Alif  , Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you!           10:40 AM, 09th Jan                   hamza                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.  We request you to please specify your item  which you have received a wrong item along with its price so we can further assist you. ​ We would also request you to provide us some snapshots of the wrong item you received.           10:44 AM, 09th Jan                   hamza                   Hi Alif, I'm not getting a response from you. Are we still connected?           10:46 AM, 09th Jan                     Alif                    No thanks           10:49 AM, 09th Jan                     Alif                    Resolved           10:49 AM, 09th Jan                     Alif                    Close the chat           10:49 AM, 09th Jan                     Alif                    Bye tc           10:49 AM, 09th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with CentrepointHave a wonderful day.           10:59 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5565262