Subject: Ticket Assigned - Conversation with Raisa Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 06:16:31 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raisa Ahmed Raisa Ahmed                    Hello           10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:01 AM, 09th Jan                     Raisa Ahmed                    1           10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Hello Raisa Ahmed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:01 AM, 09th Jan                     Raisa Ahmed                    2           10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:01 AM, 09th Jan                     Raisa Ahmed                    2           10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:01 AM, 09th Jan                     Raisa Ahmed                    1           10:01 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:01 AM, 09th Jan                     Raisa Ahmed                    [email-masked]           10:02 AM, 09th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:02 AM, 09th Jan                   hamza                   Hi Raisa, Good morning, Thank you for contacting Centrepoint. My name is Hamza, I will be happy to help you!           10:03 AM, 09th Jan                     Raisa Ahmed                    Hello           10:03 AM, 09th Jan                     Raisa Ahmed                    yesterday i have bought a cosmetic product from centrepoint revlon brand           10:04 AM, 09th Jan                     Raisa Ahmed                    The product is not opened at all and i have the bill intact           10:04 AM, 09th Jan                     Raisa Ahmed                    Inwould like to know if a refund voucher can be issued to me           10:05 AM, 09th Jan                   hamza                   Please note that the refund will be process as original payment method.           10:06 AM, 09th Jan                     Raisa Ahmed                    What abt exchange option           10:07 AM, 09th Jan                   hamza                   We are sorry we do not have exchange option for centrepoint product.           10:10 AM, 09th Jan                     Raisa Ahmed                    Ok           10:11 AM, 09th Jan                   hamza                   Is there anything else I can assist you with?           10:14 AM, 09th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with us.  Have a wonderful day.           10:15 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5565107